In the current economic climate it might be argued that trying to generate employee engagement is a luxury that the private and public sector can ill afford. Nicholas Ind FRSA argues that it is at precisely these times that organisations need the innovative ideas and contributions of their staff in enhancing service and performance. So why doesn’t it happen?
Most organisations want their employees to engage. Most individuals want to contribute and to find meaning at work. Yet research suggests that more than two thirds of people are not engaged with how they spend their waking hours. Instead of contributing their creativity, employees seem numbed by work, stressed by seemingly unreasonable demands and, in the UK, absent to the tune of 180 million days a year. This carries with it significant costs to the individual, to business and to society.