Nicholas is the author of twelve books.
Living the Brand
Brands are defined by people. It is employees who determine how an organisation is seen and customers who decide when to start and terminate their relationship with the brand. This suggests that the interface between employee and customer (and other key audience) is fundamental to either building or destroying brand value. Read more…
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How adidas found its second wind (with Oriol Iglesias and Majken Schultz) Strategy-Business, Autumn 2015 Living the Brand. Chapter in The Definitive Book of Branding. ed. K. Kompella,
How Adidas Found Its Second Wind
The sportswear giant’s embrace of its heritage shows how reconnecting with the past can inspire a company’s future. How does a company cope with change? It’s a question